Treffer: Optimization of Customer Feedback Summarization Using Large Language Models (LLM) and Advanced Retrieval-Augmented Generation
Title:
Optimization of Customer Feedback Summarization Using Large Language Models (LLM) and Advanced Retrieval-Augmented Generation
Authors:
Source:
IEEE Access Access, IEEE. 13:124319-124332 2025
Database:
IEEE Xplore Digital Library