Ortlinghaus, A. und Zielke, S. (2025) „Omnichannel technology failures: sources, recovery and perceived risk.“, International Journal of Retail & Distribution Management, 53(12), S. 1230-1243. doi:10.1108/IJRDM-02-2025-0075.
Chicago Manual of Style 17th edition (full note)Ortlinghaus, Alena, und Stephan Zielke. „Omnichannel Technology Failures: Sources, Recovery and Perceived Risk.“. International Journal of Retail & Distribution Management 53, Nr. 12 (1. November 2025): 1230-43. https://doi.org/10.1108/IJRDM-02-2025-0075.
American Psychological Association 7th editionOrtlinghaus, A., & Zielke, S. (2025). Omnichannel technology failures: sources, recovery and perceived risk. International Journal of Retail & Distribution Management, 53(12), 1230-1243. https://doi.org/10.1108/IJRDM-02-2025-0075
Modern Language Association 9th editionOrtlinghaus, A., und S. Zielke. „Omnichannel Technology Failures: Sources, Recovery and Perceived Risk.“. International Journal of Retail & Distribution Management, Bd. 53, Nr. 12, November 2025, S. 1230-43, https://doi.org/10.1108/IJRDM-02-2025-0075.
ISO-690 (author-date, Deutsch)ORTLINGHAUS, Alena und Stephan ZIELKE, 2025. Omnichannel technology failures: sources, recovery and perceived risk. International Journal of Retail & Distribution Management. 1 November 2025. Bd. 53, Nr. 12, S. 1230-1243. DOI 10.1108/IJRDM-02-2025-0075